Technology Business
Management Software (TBM)

Manage IT spending for running and growing the business

The benefits of CostPerform’s Technology
Business Management software

Most organizations struggle with the way the growing cost of technology (IT) is being managed. With the introduction of Technology Business Management (TBM), business and technology leaders now have a standard model (or language) to jointly manage IT spending for both running and growing the business.

TBM provides a framework for understanding the relationships between the business’s primary processes and the level of IT spending. In many industries, IT becomes the company’s primary process and needs to be managed as such. Our cost & performance management software comes with a Technology Business Management template that offers you a TBM compliant cost model, providing the essential financial and operational tooling to implement the TBM framework within your organization. This framework can be implemented in such a way that you will also be able to, for example, manage all your cloud suppliers according to their detailed billings. Learn more by downloading our TBM whitepaper here for free (3.4MB).

Most important Technology Business Management (TBM) software features

Create transparency by showing the business your cost structures

CostPerform can produce a bill of IT to support and influence business demand

Lets you measure differences between business units, time periods, suppliers and more

Link with the software your business plans to your technology costs

Technology Business Management lets business
and IT speak the same language

Often, business and technology leaders will find themselves in budget discussions involving technology spending. While each party understands dollar amounts, in meetings they rarely speak the same language. IT leaders state their budget in terms of computing, storage, and data center necessities. Business leaders want to talk about products, markets, and services. Connecting these different languages using TBM and its common, easily understood taxonomy that both parties understand, you can start the right conversations. Using TBM, IT can show value through business optimization; while the business can align its activities to its IT spending.

And while growing the business, thanks to TBM, the two parties can look at innovation possibilities through a common lens. Technology Business Management even allows for business agility discussions by adapting the IT cost structure to the appropriate cost variables.

In CostPerform, you can literally and physically connect your IT model with the Business Models, where the output of the IT model is the input for the business models.

TBM allows for a seamless connection
between business and IT

Instead of IT defining its catalog, it is now the business that drives the services coming from IT. With the right connection between business and IT, these volume-based drivers extend towards something far more sophisticated than a ‘simple’ Products and Services catalog. By continuously improving this connection, the integration of IT within the business becomes almost seamless. With our TBM software, you can literally and physically connect your IT model with the Business Models, such that the output of the IT model becomes input to the business models. Likewise, changes in the business models will automatically result in changes in the IT model.

Trusted by global Business and Technology leaders:

TBM in Action with CostPerform

Technology spend often exists in a black-box within organizations. Without a TBM framework, IT leaders struggle to demonstrate business value, justify investments, or measure true consumption. That’s changing.

CostPerform builds on TBM to standardize technology cost structures and extend them — offering transparency, faster and tailored reporting, actionable insights, optimized resources, and a scalable model fit for complex, global enterprises. See how CostPerform helps transform TBM into a strategic advantage:

British Telecom

The UK’s leading telecom provider leverages CostPerform to strengthen ROI through its IT operations and regulatory reporting. By replacing its previous costing system, BT reduced calculation times and operational costs — setting a benchmark for efficiency, compliance, and business alignment.

United States Patent and Trademark Office (USPTO)

USPTO, headquartered in Virginia, adopted CostPerform to accelerate financial operations while staying TBM compliant. By integrating automation and transparency, the agency now tracks profitability by division and aligns IT spend with governance requirements and strategic priorities.

Other Use Cases

Cost Allocation

Gain clear visibility into your true cost to serve – whether it’s infrastructure, applications, or end-to-end IT services. Trace your costs back to internal customers (eg. HR, Marketing, etc) to identify inefficiencies, mispriced offerings and areas of overcapacity. With detailed cost breakdowns & insights, you can optimize your IT portfolio and make data-informed decisions.

Regulatory Reporting

Ensure IT costs are fully transparent, auditable, and compliant with internal and external regulations such as SOX, GDPR, and other industry standards. CostPerform supports defensible chargebacks across departments or regions with clear cost drivers. Meet regulatory deadlines efficiently and reinforce stakeholder trust through fair, consistent, reliable reporting.

IT Planning

Accurately plan and forecast your IT spend across infrastructure, cloud, and more. Use the right tools by CostPerform to adjust dynamic factors such as vendor pricing changes, usage spikes, or new tech investments. With detailed planning, continuous monitoring, and real-time insights, respond quicker to changes and improve overall financial performance.

Strategic IT Initiatives

Support lean initiatives and one-off IT projects, from automation pilots to cloud migrations and digital transformation, with in-depth financial analysis. CostPerform can model investment scenarios, analyze operational impacts, and quantify long-term savings to help validate financial viability and demonstrate business value.

Scenario Analysis

IT departments face constant changes in cloud pricing, vendor contracts and evolving business demands. You can test assumptions, adjust cost methodologies and track changes with precision by simulating financial scenarios before committing to decisions with our robust forecasting and strategic planning tools. Stay agile and aligned on business objectives with our enterprise-grade TBM solution.

Allocation/Transfer Charges

Ensure fair and transparent allocation of IT costs across departments, business units or legal entities. Distribute costs accurately and automate internal transfer charging with precise cross-border Bill of IT and improved shared accountability. Streamline complex allocation processes to enhance operational efficiency, reduce internal disputes and maintain compliance across your organization.

Beyond Cost Management: Link Technology to Business Value

CostPerform enables organizations to go beyond traditional cost allocation. By embedding TBM practices, our platform links IT costs directly to business outcomes — turning complexity into clarity and helping leaders run IT as a true business partner.

Build a cost model that reflects your operating reality and turn complex to clarity!

Technology Business Management at the Small Business Administration

“CostPerform allows us to comply with OMB directives, and gives us the flexibility and information we need to optimize IT spending across the agency.”

– Maria Roat, SBA’s CIO and program champion

The Office of Management and Budget (OMB) is encouraging agencies to adopt Technology Business Management (TBM) strategies by 2022. While some agencies are just beginning to take tentative steps to initiate TBM projects, the Small Business Administration (SBA) is a shining example of one agency further along in its implementation and sustainment journey.

Technology Business Management gives you the
right information for the right decision

Connecting your business to your IT department via TBM automatically establishes full transparency. This occurs because all IT line items can now be traced back to the business initiative it supports and vice versa. Disclosing this information and making it available to decision-makers has other advantages. First, your IT department can now provide your business managers with a detailed IT bill so demand can and will be shaped with the right cost consequences in mind. Subsequently, you can show differences between business units, time periods, and budget/expenses and have the right conversations. Are the differences a result of increased/ decreased volumes, capacity utilization and efficiency, or is input price a factor? With CostPerform you can readily answer these questions.

Last but not least: you can drastically improve and shorten the budget period by connecting the budget directly with business needs. This way, business requirements drive the IT budget needs, rather than vice versa.

CostPerform Technology Business Management
software in short

Technology Business Management provides a framework for understanding the relationships between the business and the level of technology spending. Our cost & performance management software offers you the needed financial and operational tooling to implement the TBM framework within your organization.

Gain enterprise-wide cost transparency and control.