The managed service gives community and mid-sized banks the profitability analytics that big banks build in-house, without the cost of building it themselves.
Tulsa, OK and Baltimore, MD – CostPerform and Armada today launched Profitability Intelligence Services for Banks, a managed service that shows banks exactly where they make and lose money – by customer, product, and branch. This service launch builds on CostPerform’s 2025 acquisition of Armada’s Acumen Cost Analytics software business.
The Profitability Gap for Regional and Community Banks
According to a Gartner survey, only 18% of finance decision makers believe their management reports are decision-ready. Banks are managing pricing, product mix, retention, and capital allocation decisions using averages and aggregates rather than true economic performance. And this gap has been hardest to close for community and regional institutions, which lack the scale to justify building advanced profitability analytics in-house. Profitability Intelligence Services for Banking closes that gap.
Bridging the Gap – European Technology Meets American Expertise
Combining CostPerform’s activity-based costing and performance management software with Armada’s methodology and newly built AI accelerators, the managed service gives community banks access to the same customer, product, and banker-level profitability transparency long available only to the largest institutions – without the cost, timeline, or internal resourcing required to build and run it themselves.
The product spans three core capabilities: Profitability Analytics (customer, product, and segment profitability modeling; funding spread, fee revenue, and risk-adjusted return analytics; pricing and portfolio optimization); Cost Management Services (banking-specific cost driver visibility, branch and digital economics benchmarking, structural savings identification); and M&A Banking Analytics (deal economics, synergy quantification, branch consolidation modeling, and post-merger profitability tracking).
Armada’s AI accelerators – built specifically for the community banking segment – compress what has traditionally been a multi-quarter buildout into a guided, three-phase engagement: a Discovery Workshop to align on use cases and value targets, a Readiness Assessment to evaluate data, technology, and process fit, and a Rapid Deployment phase in which Armada builds, operates, and – when the client is ready – transfers the solution. Armada moves institutions from information to insight in less than 90 days.
Armada cites measurable outcomes from its history of profitability analytics engagements, including 15-20% reductions in controllable operating costs, 2-6% improvement in pricing discipline, up to 15% improvement in efficiency ratio, and expects the total cost of ownership to be roughly 70% lower than building equivalent capability in-house.
Statements from Leadership
“Community and regional banks have been priced out of true profitability analytics for years – not because the economics don’t matter to them, but because the cost and complexity of building it themselves never made sense at their scale,” said Scott Wise, Managing Partner of Armada. “Since CostPerform acquired Acumen last year, we’ve focused our business on AI 4 Finance – building the AI capabilities behind the next generation of Decision Intelligence for finance teams. This offering is the first place that investment reaches the market: by combining CostPerform’s platform with the AI accelerators we’ve built for this segment, we can deliver decision-ready profitability intelligence as a managed service, in weeks rather than years. Every dollar is a decision, and now community banks will have the clarity to make them count.”
“This launch makes concrete what we deliver on in our partnership with Armada”, said Sander den Hartog, CEO of CostPerform. “Armada’s domain expertise meets CostPerform’s 25 years of cost analytics expertise in the US and Europe. We think it’s a great combo, and we are really excited to bring this product forward”.
Availability
Profitability Intelligence Services for Banking is available now for U.S. banks and credit unions, with a particular focus on institutions between $1 billion and $20 billion in assets. Interested institutions can request a Discovery Workshop by contacting Armada directly. For queries on the technology, banks can reach out to CostPerform’s sales team to request a demo of the platform.
About Armada LLC
Armada LLC, operating as Armada Consulting and Armada Solutions, is a Tulsa-based financial analytics and consulting firm founded in 2002 by Scott Wise. Following the 2025 sale of its Acumen Cost Analytics software to CostPerform, Armada has focused its business on AI 4 Finance, advancing AI capabilities for Decision Intelligence solutions and services. Armada provides consulting, training, and managed services that help finance teams move from reporting past performance to driving future profitability. Its methodologies are documented in founder Scott Wise’s book Actionable Profitability Analytics and have been implemented at multiple top-tier banks and Fortune 500 companies. Learn more at http://www.armadaconsulting.com.
About CostPerform
CostPerform is a leading provider of advanced costing and performance management software. Headquartered in Utrecht, the Netherlands, and Baltimore, Maryland, the company serves clients in over 25 countries across financial services, government, telecommunications, manufacturing, and healthcare. CostPerform’s software enables organizations to model costs, simulate scenarios, and measure profitability at every level of the enterprise, empowering smarter decisions through data-driven insight.
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